Get an Edge.

Prepare for Takeoff.




"Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage,both because it is so powerful and so rare."​

 Patrick Lencioni, Author The Five Dysfunctions of a Team

We Leverage Real Work & Customer Experiences to Achieve Immediate Results


Even successful teams have challenges working together sometimes.  Teams that win consistently leverage them as opportunities to become stronger & more effective.  Our proven, actionable solutions & tools mean it’s not complicated to:

  • Identify, clarify & simplify challenges from all the stakeholder’s perspectives.
  • Walk your team through healthy & productive conflict deliberation with resolution & unified commitment.
  • Gets results!  Your team emerges energized, cohesive, more effective - better!
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Are your teams focused on how they impact the customer experience - or struggling with how they are being affected by other teams and competing objectives?  Get your teams on the same “side”!  Leveraging our solutions & tools, your organization can be one of “those” places:

  • Teams & cross-functional efforts are harmonized & productive
  • People love to work and are committed to winning.
  • Inspires initiative innovation & success
  • Attract the best talent
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Today’s complex environment is making it harder to win, for even the strongest performers.  The champions will be those that provide comprehensive solutions, with people that interact & provide information in ways that “match” how each customer makes buying decisions.

  • Develop the skills that allow you to stop selling, and start strategic conversations that inspire partnerships, long-term relationships and profitability.
  • Learn how to instantly identify a customer's style, and adapt interaction & information to make it natural for them to buy from you.
  • Learn the “rules of engagement"
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What Clients Are Saying

"Michelle has a way of connecting ​with people that makes an immediate impact. Right after the first workshop I could see changes in how my team was interacting. She didn't just give us information, she showed us how to implement it so it would make ​the difference."

- President, Marketing Solutions Provider

“Great info.  Well-presented & actually engaged my emotions.  Michelle has a different way of talking to a group that has impact.”

 - Participant at Rules of Engagement Seminar

“My team enjoyed the first day so much, I decided to sit in on day two. Comprehensive, helpful, enjoyable, great examples & activities. Very motivating & worthwhile info. Awesome workshop!

– Founder Telecommunications Service

“Excellent! Michelle gets it. She really gets customers. Information that can be applied TODAY.” 

-Senior Sales Leader

“Fun! Important but hard to remember concepts that Michelle made into fun! Materials were great – not excessive “paper” but meaningful activities instead.”

– Participant in The Art of Negotiation

"What I learned in this workshop effects everything I do to build my business. It truly changed the impact I have with my internal teams and with customers. A GAME-CHANGER!"  

CEO, Medical Supplies Provider

Integrated Solutions Powered by:

Individual & Team Development
Leadership Team Development, Personal Development
Coaching, Talent Assessment, Organizational Surveys

Schedule a Conversation Now!

Let us design a custom program for you.