Deliver an Experience, Not a Presentation – Please

Would you rather watch a presentation or have an experience?  Even though the answer seems obvious, I asked 10 people this question and only one person said they’d rather watch a presentation (a very lazy neighbor whom I suspect thought that having an experience would require too much energy).  Here are just a few ways…

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Two Phrases That Change the Game with Customers & Team Members

If there was a vote about what everyone’s favorite word is, I believe I know which one would win. It’s certainly my favorite word, and that of every leader, team member and most especially every salesperson I’ve worked with.  The word: YES.  YES is almost always the answer we are looking for isn’t it? When…

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